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Need Help?
If you have an issue or question that requires immediate assistance, you can drop us an email at customerservice@maicosy.com and we will get back to you within 20-36 hours!
Pre Sale Questions
Q: “How to apply for Refund?”
Refunds
Once we have received and thoroughly examined the items you returned, we will reach out to you directly with the outcome of the refund process. If everything is good on our end, the refund will be automatically processed through your original payment method. Kindly bear in mind that the refund may take a few days to reflect in your account, as your financial institution may require some time to process and post it.
Q: “What is our shipping policy?”
How long would it take to receive my product?
Maïcosy guarantees easy delivery in a user-friendly system.
Delivery time can take from 4 to 15 days
Our products are shipped from warehouse within the United States and warehouse from all over the world, some items may require delay but we always try the best to deliver as soon as possible.
Q: “Do you sell wholesale?”
Yes we do please sign up on our wholesale form
