Shipping And Delivery

Shipping policy & FAQ's

 

When is my order shipped?

Your order will be sent after we receive your payment.

We ship products within 1 or 2 business days.

Please Note: For bulk orders, if there are large and heavy products we will fulfill the order separately into different boxes and split the order with different tracking numbers.

 

How can I track my order?

When your order is confirmed, it will move through our ordering system and on to the warehouse dispatch to be processed.

The tracking number won't show until your goods have been physically collected by the courier. Please be aware that you may not see tracking progress until 24 hours of you receiving the automatic email.

If there is still no tracking progress showing after 24 hours of you receiving your tracking link, please email: customerservice@maicosy.com quoting your Sales Order number if possible.

 

Where do you deliver?

We only deliver within the United States.

We unfortunately do not deliver in Alaska, Hawaii, Puerto Rico and all other US territories We do not deliver internationally at the moment. 

We currently DO NOT deliver to PO Boxes. All Items must be shipped to a physical address.

 

How long would it take to receive my product?

Maïcosy guarantees easy delivery in a user-friendly system. We use USPS, Fedex and UPS as our main carriers.

Delivery time depends on your shipping choice, it can take from 2 to 8 business days and on rare occasions up to 15 business days.

Our products are mainly shipped from our US warehouse but it can happen that we ship products from warehouses located overseas (Europe, Asia, Africa, South America and Australia), some items may require delay but we always try the best to deliver as soon as possible. 

 

Shipping rates 

When you place your order and after entering the delivery address, you will see at check-out your shipping rate or if this is a free shipping.